Working at The Lyon Inn

This role involves:

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
• Satisfying patron requests in a timely manner
• Assessing customer preferences and making drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Collecting money for drinks served and providing change as needed
• Checking identification to verify legal age requirements for all customers
• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organising the bar area to streamline drink preparation and inventory
• Placing orders for liquor, beer, wine, and other supplies
• Slicing, pitting, and preparing fruit garnishes for drinks
• Planning bar menus
• Creating unique drinks
• Preparing and serving appetisers, snacks, or other food items for customers at the bar
• Complying with all food and beverage regulations
• Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour

This role involves:

• They perform all the tasks in the kitchen other than cooking and serving
• They are the ones responsible for the hygiene of the kitchen and they have to clean so the kitchen remains clean before the surprise inspections
• They prep the kitchen before the chefs arrive to cook
• They have to remove the required ingredients from the pantry and have to clean and cut the vegetables in advance
• They have to assist the chefs if they require help
• They have to fill up the positions of the absent staff and complete their duties
• They have to report to the kitchen manager or the head chef
• They have to train any new members of the kitchen staff regarding the work culture of the kitchen
• They have to clean all the equipment that is used in the kitchen
• They should not divulge any information about the kitchen to any outsiders

This role involves:

• Show customers to their seats and present our variety of menu options
• Advise on the best food and drink choices for each customer and answer questions
• Take orders and deliver them to the table deftly and accurately
• Attend to the tables and guarantee compliance to cleanliness standards
• Check the quality of the final servings and resolve any issues
• Deliver checks and accept payment
• Work with other staff as a team
• Work diligently to achieve outstanding service quality